Watch Intro Video

Video

Course curriculum

  • 1

    Getting Started

    • Welcome!

    • Program Overview

    • Your Faculty

    • What Others Have to Say About the Program

    • Pre-Survey

    • Your Checklist - Let's Get Started!

    • Guide to Your Success

    • Resources

    • Program Overview

    • Orientation Replay

  • 2

    1. Philosophy of Care

    • Philosophy of Care Overview

    • Why I Became a Dentist

    • Vision Driven Dental Practice

    • Clinical Philosophy

    • Quiz: Philosophy of Care

    • Philosophy of Care Resources

    • Final Ask

  • 3

    2. Patient Journey

    • Patient Journey Overview

    • Mapping the Journey

    • Perception Matters

    • Building Trust

    • Moments of Trust

    • Patient Journey Map Resources

    • Patient Journey Map Quiz

    • Final Ask

  • 4

    3. Building Your Plan

    • Building Your Plan Overview

    • Crafting Your Plan

    • Practice Lifecycle

    • Creating Financial Freedom

    • Financial Magic

    • Annual Plan

    • Finance 101

    • Building Your Plan Resources

    • Building Your Plan - Quiz

    • Final Ask

  • 5

    4. Predictive Analytics

    • Predictive Analytics Overview

    • Predictive Indicators

    • Measuring Moments of Trust

    • Understanding Lead Indicators

    • Reputation & Presence

    • New Patients

    • Treatment Acceptance

    • Relationship

    • Lag Indicators

    • What Should I Measure?

    • Predictive Analytics & Risk Resources

    • Predictive Analytics & Risk Quiz

    • Final Ask

  • 6

    5. Team Engagement

    • Team Engagement Overview

    • It's a Journey

    • Recruitment

    • Behavioral Interviewing

    • Onboarding

    • Feedback

    • The Art of Feedback & Failure

    • Team Communication Plan - Quiz

    • Team Engagement Resources

    • Mid-Course Survey

    • Final Ask

  • 7

    6. Authentic Marketing

    • Power of Authenticity Overview

    • Benchmark Reality

    • Your Authentic Story

    • Alignment

    • Building Your Authority

    • Strategy

    • Authenticity Quiz

    • The Power of Authenticity Resources

    • Final Ask

  • 8

    7. Manage Risk

    • Manage Risk Overview

    • Risk Tolerance

    • Health Risk

    • Personnel Risk

    • Economic Risk

    • Crime

    • Natural Disaster

    • Business Risk - Quiz

    • Manage Risk Resources

    • Final Ask

  • 9

    8: Business Planning

    • Business Planning Overview

    • You and Your Practice

    • 24-Month Measures

    • 12-Month Measures

    • 6-Month Milestones

    • 3-Month Action Priorities

    • Obstacles Converted to Action

    • Presenting Plans Quiz

    • Integration Resource

  • 10

    Program Completion

    • Provide Your Feedback

    • Let's Wrap Up