Course curriculum

  • 1

    Please Start Here!

    • Terms and Conditions

  • 2

    Welcome To DentaltQ!

    • Welcome to the Dental tQ!

    • How to use this course

  • 3

    Module 1: Recruitment & Onboarding

    • Introduction: Recruitment & Onboarding

    • Lesson 1: Do's and Don'ts of Writing Job Descriptions

    • Lesson 2: Defining Desired Behaviors Through Competencies

    • Lesson 3: Crafting a Compelling Job Advertisement

    • Lesson 4: What You Want to See in a Resume

    • Lesson 5: Behavioral Interviewing Techniques and Tools

    • Lesson 6: Minimizing Your Unconscious Bias

    • Lesson 7: Onboarding Best Practices

    • Module Quiz: Recruitment & Onboarding

    • TEMPLATE LIBRARY: Recruitment & Onboarding

  • 4

    Module 2: Performance Management

    • Introduction: Performance Management

    • Lesson 1: Performance Expectations & Defining the Performance Gap

    • Lesson 2: Preparing for the Collaborative Performance Conversation

    • Lesson 3: Responding Constructively to Defensive Employee Behaviors

    • Lesson 4: Helping Employees Prepare for a Performance Review

    • Lesson 5: Conducting Performance Reviews

    • Module Quiz: Performance Management

  • 5

    Module 3: Employee Engagement & Retention

    • Introduction: Employee Engagement & Retention

    • Lesson 1: Fundamentals of High Performance

    • Lesson 2: What Really Motivates Us?

    • Lesson 3: The Employee Experience

    • Lesson 4: The Employee Lifecycle

    • Lesson 5: Stay Interviews

    • Lesson 6: Leveraging Age Diversity

    • Module Quiz: Employee Engagement & Retention

  • 6

    Module 4: Talent & Career Development

    • Introduction: Talent & Career Development

    • Lesson 1: Ownership - Delivering Value Through People

    • Lesson 2: Developing and Sustaining Ownership

    • Lesson 3: Who is Responsible for an Employee's Development?

    • Lesson 4: Core Coaching Practices

    • Lesson 5: Managing Your Priorities

    • MODULE QUIZ: Talent & Career Development