Course curriculum
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1
Please Start Here!
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Terms and Conditions
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2
Welcome To DentaltQ!
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Welcome to the Dental tQ!
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How to use this course
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3
Module 1: Recruitment & Onboarding
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Introduction: Recruitment & Onboarding
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Lesson 1: Do's and Don'ts of Writing Job Descriptions
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Lesson 2: Defining Desired Behaviors Through Competencies
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Lesson 3: Crafting a Compelling Job Advertisement
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Lesson 4: What You Want to See in a Resume
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Lesson 5: Behavioral Interviewing Techniques and Tools
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Lesson 6: Minimizing Your Unconscious Bias
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Lesson 7: Onboarding Best Practices
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Module Quiz: Recruitment & Onboarding
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TEMPLATE LIBRARY: Recruitment & Onboarding
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4
Module 2: Performance Management
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Introduction: Performance Management
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Lesson 1: Performance Expectations & Defining the Performance Gap
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Lesson 2: Preparing for the Collaborative Performance Conversation
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Lesson 3: Responding Constructively to Defensive Employee Behaviors
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Lesson 4: Helping Employees Prepare for a Performance Review
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Lesson 5: Conducting Performance Reviews
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Module Quiz: Performance Management
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5
Module 3: Employee Engagement & Retention
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Introduction: Employee Engagement & Retention
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Lesson 1: Fundamentals of High Performance
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Lesson 2: What Really Motivates Us?
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Lesson 3: The Employee Experience
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Lesson 4: The Employee Lifecycle
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Lesson 5: Stay Interviews
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Lesson 6: Leveraging Age Diversity
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Module Quiz: Employee Engagement & Retention
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6
Module 4: Talent & Career Development
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Introduction: Talent & Career Development
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Lesson 1: Ownership - Delivering Value Through People
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Lesson 2: Developing and Sustaining Ownership
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Lesson 3: Who is Responsible for an Employee's Development?
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Lesson 4: Core Coaching Practices
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Lesson 5: Managing Your Priorities
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MODULE QUIZ: Talent & Career Development
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